Mobile Device as a Service for Mac

Making Work from Anywhere a Seamless Experience

With Stratix Mobile Device as a Service for Mac®, you get a complete solution including Mac hardware, software, lifecycle management, and best-in-class macOS® support services, from a single source for predictable monthly spend. Stratix works with Apple and its ecosystem of partners to provide turnkey solutions, enabling seamless integration of Mac into your enterprise.

Mobile Device as a Service (MDaaS) for Mac includes:

• Solution Planning – Apple authorized environment evaluation for Mac to provide recommendations for an optimal Mac practice
• Procurement – Stratix manages the procurement, handling, inspection and exception reporting
• Mac Deployment – Staging, provisioning and kitting an “out of the box” ready program, with distribution to multiple locations at scale
• Convenient Financing – In partnership with Apple Financial Services
• End User Support – Onshore end-user support desk available 24x7x365 for Mac and macOS backed by AppleCare®
• Device Replacement & Repair – Apple-authorized service, including spare pool logistics programs leveraging AppleCare, Apple authorized repairs for Mac, and RMA fulfillment with optional dispatch services for on-site device repair and replacement
• Warranty Break/Fix and OOW Repairs – Seamlessly manage all break-fix activities and SLAs in your tailored warranty and repair program. Includes genuine Apple parts to deliver Apple-certified repairs
• Asset Reporting – See your entire fleet of devices, procurement history, deployment tracking, break/fix status, spare pool levels and all device lifecycle touchpoints
• Single Point of Contact – for your MDM, hardware, software and services

Why Stratix

• Reputation of Excellence: Complete end-to-end lifecycle services for Mac delivered onshore, under one roof – your one-stop, single pane of glass
• Flexibility and Choice: We’ve thought of everything, so you don’t have to –customize your Mobile Device as a Service solution to fit your needs and desired outcomes
• Future Proof: We are the most experienced mobile logistics experts, keeping your mobile technology up to date and working for you
• Security: Threat prevention, remediation tools and Identity-Based Access with Jamf

Outcomes We Deliver

Improved Cash Flow

Preserve capital for strategic initiatives with a fixed monthly cost per device including all hardware, support and services

Accelerate Time to Market

Launch large and complex projects quickly and on-budget

Reduce Resource Burden

We make the everyday logistics of managing your mobile enterprise easy