Mobile Support Services
Back Your People
Nothing kills productivity and causes poor user experiences faster than when people can't get help for their tech problems quickly and easily.
Many problems can be prevented through automation, but many organizations lack the expertise to implement and run endpoint management solutions as effectively as they should.
If your mobile managed services provider isn't invested in your success, you're not getting a good return on your investment.
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Solid Support Minimizes Downtime
Protect Your Operations
It's not enough to offer a 24/7 help desk. A good mobile managed services provider will have expert technicians trained on the technology and your operating environment, so they don't waste time getting up to speed.
Partnering with experts also ensures endpoint management solutions provide the right automation and security protections to prevent unnecessary downtime proactively.
Resolving issues quickly lets your team focus on running, improving, and growing your organization.
Mobile Support Services from Stratix
Endpoint Management
Automate maintenance and security for your devices wherever they are with Mobile Device Management and Enterprise Mobility Management solutions.
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Mobile Help Desk
With device and mobile application experts available 24x7x365, we ensure the right people with the right skills are available to support your mobile users at the right time.
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Telecom Expense Management
Take the complexity out of telecom expenses and get the visibility to make better spending decisions.
Learn More >Case Study
Mobile Device as a Service Helps Manufacturer Standardize Mobile Operations and Control Mobile Costs
To grow, this global equipment manufacturer had to re-engineer mobile from the ground up. See how they did it.
LearnCUSTOMER TESTIMONIALS
When it comes to ongoing support, Stratix is right on target. The 24/7 Mobile Help Desk has been phenomenal for our flight attendants and pilots. Our crew is getting first-call resolution, and the support team understands the challenges that crew members are dealing with.
They truly went above and beyond what I had anticipated for an information technology (IT) company supporting us with technology. After all, most school districts don’t have five or six IT support people – usually just one or two. The best part of all is how they work with each one of the school district’s IT departments to make sure devices were imaged, provisioned and ready for students upon delivery.
The latest in managed mobility
Blog
What to Look for in a Managed Mobile Services Partner
The following 10 key questions provide a place to start the process of evaluating an MMS provider
LearnPaper
Understanding What You Need in Your Enterprise Mobility Support Program
Alex Kalish, Chief Strategy Officer at Stratix, walks you through the essentials of putting together an effective enterprise mobility support program.
LearnInfographic
The Growing Complexity of Enterprise Mobile
View the various factors that are pushing up mobile’s “high degree of difficulty”.
LearnCall Stratix.
Your IT team will thank you.