Field Service Technology
Drive More Efficiency
Whether it's the energy sector, dispatched, telecom, maintenance services, or home health, mobile technology like tablets for field service workers dramatically improves productivity, efficiency, user experiences, and customer satisfaction.
With mobile field service management software, devices digitize workflows like assignments, checklists, route planning, service documentation, and more. Augmented reality can even aid in tasks like repairs of complicated equipment.
Because they're smaller, lighter, and more user-friendly, rugged tablets are replacing laptops for field services at many companies. Options like voice-enabled wearables allow workers to keep both hands free for tasks. Choosing the best mobile devices for field services gives you the tools and data you need to win in your industry.
Field Service Digital Transformation
Implementing mobile field services management technology solutions like tablets, smartphones, wearables, and mobile printers is challenging. Mobile workers are often distributed over large geographic areas, and internal IT teams may not have the expertise and resources needed.
Stratix does. Our solution architects are experts in field service technology and design programs for you that optimize processes and workflows.
Our Mobile Integration Center can deploy mobile solutions at any scale and send equipment to any location—even employees' homes.
With Stratix managed mobile services, we get replacements for lost or damaged devices in the hands of employees in 24 hours and support them in the field with 24x7x365 help desk support.
With Stratix on your field services team, managing your technology solutions is convenient, easy, and cost-effective.
Case Study
ARS/Rescue Rooter Streamlines Workflows
ARS was looking to expand its fleet of mobile devices—smartphones and tablets to empower its technicians and optimize the use of devices.
LearnField Service Technology Solutions
Fast Implementation
We have an extensive field service technology partner network to leverage the purchasing power and certified expertise across Android and iOS. We deliver devices into the hands of your employees ready to go out of the box and fully kitted.
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Reduce Downtime
Our mobile help desk offers highly trained agents 24x7x365 who know your systems. They can quickly solve device and application issues to minimize disruptive downtime for your field personnel during critical customer calls.
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Robust Security Lowers Risk
Keep employee devices updated and secure while protecting sensitive customer data via our robust unified endpoint management (UEM) services.
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Visibility & Control
Know where your field service technology assets are with our proprietary itrac360 asset management dashboard that provides complete visibility and customizable views of your device status and history.
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Lower TCO
Control costs with telecom expense management and our Mobile Device as a Service (MDaaS) program that rolls your mobile hardware, software, and service expenses into a convenient monthly per-device fee.
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Business Flexibility
As demand ebbs and flows due to seasonality, employee turnover, and other conditions, get the flexibility you need to manage, refresh, and recycle devices with a managed spare pool of devices that Stratix takes care of for you from start to finish.
Learn MoreThe Stratix Advantage for Field Services
Harness the Power of Samsung Mobile Devices in Field Service Operations
Mobile tech powers field service with real-time updates, streamlined workflows & rugged Samsung devices for seamless productivity.
Read Solution BriefBetter Field Service with a Premium Tablet That Can Do it All
Give your employees the ability to work seamlessly from anywhere with lightweight and easy-to-use Samsung Galaxy Tab S8 tablets.
Read Solution BriefCase Study
Large North American Electric Utility Company
Since 2010, this energy giant has leveraged Stratix’s full suite of MDM and end-user support services to augment its internal support.
LearnWhy Stratix Partner Ecosystem
It's more than services and support. We are total solution providers, leveraging deep relationships with major OEMs and platforms to craft an end-to-end solution that answers your logistical challenges while lowering your TCO. We're customer-obsessed and will always work closely with you to equip your field workers to thrive in tough environments. Let's get it done together.
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