Stratix Telecom Expense Management Saves Railroad $1 Million
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The railroad had used a Telecom Expense Management (TEM) provider, but there were issues. The TEM portal was very manually intense, and the company was paying for data it didn’t use. The service relied on software, and there was not a high-performance team analyzing the data coming out of it to look for issues and savings. The support staff was also based offshore, which led to language difficulties and communication breakdowns. Frustrated, the company looked for another partner.
Working with the Stratix team, the railroad has significantly improved spending visibility over its mobile technology and IoT devices. Thanks to our ability to gather the data and analyze it with our sophisticated tools, we’ve helped the company achieve savings across every voice, data, and machine-to-machine connection we are managing.
Over just seven months, Stratix has:
- Reduced by about 2,500 the number of voice and data lines they are paying for by suspending and then canceling unused lines
- Evaluated plans to find redundancies and opportunities for savings. When Stratix started, the company was paying an average of $62 per line, and we reduced that to $56
With the net savings between the rate plans and the line consolidation, the railroad has cut its telecom expenses by more than $120,000 monthly—saving them more than $1M annually. Providing opportunity to reinvest in transformative mobile technology like its iPhone program that will drive the business forward.
