The Right Technology to Create Happy Customers for Quick Service Restaurants
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Wait times have soared over the last 15 years at quick serve restaurants. The average drive thru speed in 2018 was 234.08 seconds.
Fast Casual restaurants have a short window to connect with customers. 90% of franchisees say technology makes their operations more profitable.
71% of consumers said ease of ordering and payment was important, yet only about 45% of restaurants deliver on this expectation.
With a SmartMobile program, brands can address challenges like:
- Order accuracy and speed
- Employee satisfaction
- Extreme temperatures and environments
- Complexity of the franchise business model
- Outdated legacy systems
The Right Combination for Quick Service Restaurants
QSRs are quickly changing to contact-less forms of transactions. Learn how to leverage mobile technology to manage the shift in consumer behavior.
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