The Perfect Retail Kiosk Experience

A self-ordering kiosk provides customers autonomy, speed and access to purchase exactly what they want when visiting your stores. They can be used for linebusting order placement (e.g. deli items; menu items; high value-locked purchases), inventory look-up and locator services, as well as Buy In-Store, Ship to Home for not-in-stock items and sizes.

When your kiosk program has the right technology and right partnerships to help you deploy and support it, you’ll create happy customers every single time!

Ingredients

• Enterprise-grade tablets such as the iPad Mini 4
• Ingenico
  Moby 8500 payment pinpad enabling all card-based payment methods
  – including EMV chip & PIN, magstripe and NFC/contactless
• InVue
  CT300 Tablet PoS Stand providing a rugged, fully-powered enclosure and
  dynamic PoS experience that can easily transition from stationary to mobile
  usage.
• Zebra ZD620
  Bluetooth-enabled desktop printer to generate high-quality receipts

Instructions

1. Consult with our Design Engineering “chefs” to create a custom branded enclosure, including everything from design to prototype, piloting and testing to ensure the self-service viability of all components.

• Let us gather your ingredients and stage your mobile solution in the industry’s most advanced Mobile Integration Center – capable of mirroring your in-store environment and ensuring effective integration.

• Bake for 120 days with on-site expertise for technology deployment to all of your locations.

• Sprinkle a generous helping of Mobile Device Management (MDM) administration to push updates and data to your kiosk tablets as needed.

• Add industry-leading 24x7x365 mobile help desk remote support from our on-shore Mobile Operations Center to ensure minimal disruption to your in-store operations.

• Stir in a strong dollop of our best-in-class Mobile Lifecycle Management expertise – repair and spare pool management programs that can ship replacement devices as early as same day.

• Top with a heaping spoonful of the value-added services of trusted technology partners that can quickly deploy personnel to any US-based location to swap out and set up replacement kiosk components (e.g. tablet, card reader, etc.)

• Watch carefully with 360-degree visibility of your entire mobile ecosystem via our powerful and customizable itrac360 visibility dashboard.

Notes

Once it’s baked to perfection, look forward to:

• Save the sale with inventory look-up
  and Ship to Home for sizes and items not in store.
• Increase sales with add-on convenience
  of in-store ordering
• Improve productivity of employees –
  serving deli counters, restaurant ordering and high value items fulfillment.
• Enhance loyalty by providing a superior
  in-store experience.

To truly make this work, seek out the largest pure-play MMS provider – serving nine top retailers. Let us provide the “how” on how to create value via a truly smart mobile strategy crafted to increase productivity, boost sales and strengthen your brand.

Recipes that Boost Sales

Our team of mobility solution architects have crafted retail mobile technology 'recipes' to boost sales, build loyalty and create happy customers.

Get the eBook