Microsoft Intune has become a go-to name in device management, especially for organizations invested in the Microsoft 365 ecosystem. It offers modern cloud-based management, security enforcement, and seamless integration with Azure services. 

But while Intune has its advantages, it’s not a one-size-fits-all solution—and switching from a traditional Mobile Device Management (MDM) or Enterprise Mobility Management (EMM) platform to Intune may not make strategic sense for every organization. 

In fact, for companies with complex use cases or diverse tech environments, alternatives like Omnissa Workspace ONE (formerly VMware Workspace ONE) could offer far greater flexibility, depth, and control. 

Here are six key reasons to pause before diving into Intune—and why Workspace ONE and similar platforms may be a better choice. 

1. Platform Maturity and Industry Fit 

Tailored Capabilities: Traditional endpoint management platforms—like Workspace ONE—have long served verticals such as healthcare, retail, education, and logistics. They offer out-of-the-box configurations, advanced device restrictions, and workflows that Microsoft Intune may not support without workarounds or add-ons. 

Broad Ecosystem Compatibility: Intune is tightly integrated with Microsoft technologies. However, for organizations running diverse environments (macOS, Android, Linux, on-prem systems, third-party security tools), Workspace ONE provides platform-agnostic flexibility and robust support. 

2. Support for Complex and Frontline Use Cases 

Shared and Rugged Devices: If your organization uses shared iPads, rugged Androids, barcode scanners, or Windows kiosks, Workspace ONE typically delivers more advanced lifecycle management, session control, and provisioning options than Intune. 

Legacy Infrastructure: Many companies still depend on older operating systems or non-cloud-first applications. Workspace ONE is generally more accommodating of these setups, whereas Intune often requires newer tech stacks and tighter Azure AD integration. 

3. Customization and Policy Flexibility 

Granular Control: Intune often enforces a standardized approach to policy enforcement. In contrast, Workspace ONE gives IT teams deep control over custom workflows, multi-platform automation, and fine-tuned compliance rules. 

Dynamic Grouping: Workspace ONE allows for dynamic device grouping and advanced conditional access rules beyond what’s easily achievable with native Intune policies. 

4. Operational Disruption and Learning Curve 

Transition Overhead: Moving to Intune isn’t just flipping a switch—it requires staff retraining, rethinking policies, and potential disruption to existing workflows. 

Integration Gaps: Intune’s “all roads lead to Microsoft” model can limit flexibility for companies using third-party identity providers, remote access tools, or custom device scripts. Workspace ONE, by contrast, is built with multi-vendor, multi-cloud environments in mind. 

5. Cost Implications and Licensing Complexity 

Hidden Costs: While Intune might be bundled with Microsoft 365 Business Premium or E3/E5 licenses, advanced needs often require add-ons like Azure AD Premium, Defender for Endpoint, or third-party integrations—quickly inflating total cost of ownership. 

License Tied to User Identity: Intune licensing is user-based. For device-centric use cases (shared devices, kiosks), Workspace ONE’s flexible licensing models can be more cost-effective and practical. 

6. Security and Compliance Requirements 

Regulated Industries: Workspace ONE offers deeper compliance configurations, reporting, and audit tools tailored for finance, healthcare, and government—often without requiring third-party solutions. 

Zero Trust Flexibility: Both Intune and Workspace ONE can support Zero Trust architectures, but Workspace ONE enables organizations to build these models across platforms, cloud providers, and hybrid environments—not just within the Microsoft stack. 

Why Consider Omnissa Workspace ONE? 

Omnissa Workspace ONE has earned its reputation as a true cross-platform Unified Endpoint Management (UEM) leader. It’s particularly strong when: 

• Your devices span multiple OS platforms. 

• You require granular control of frontline or shared devices. 

• Your business demands tight compliance or privacy regulations. 

• You want to avoid vendor lock-in to Microsoft. 

For enterprises that prioritize flexibility, vendor neutrality, and robust automation, Workspace ONE provides a level of maturity and adaptability that Intune is still working toward. 

The Bottom Line 

Microsoft Intune is an excellent solution—but it isn’t the only one, and it’s not always the best one. 

If your environment is already heavily invested in Microsoft 365 and Azure, and your device needs are straightforward, Intune could be a smart, streamlined fit. 

However, if your organization operates in a highly regulated industry, manages diverse device types, or needs a more customizable and platform-neutral solution, platforms like Omnissa Workspace ONE may better align with your goals. 

Before making the switch, evaluate your infrastructure, workflows, user types, and long-term roadmap. Choosing the right endpoint management platform is about more than just licensing—it’s about future-proofing your security, flexibility, and operational efficiency. 

Want to learn more? Stratix is Omnissa’s largest Managed Services Provider and a Gold Partner. Our certified professional service team is ready to analyze your technology stack, goals, and workflows to recommend the best solutions for your needs. Reach out today for a free consultation.