How Retailers Can Prepare Omnichannel Operations for Looming E-commerce Fatigue
2021 can already be defined by a single word — fatigue — when you consider that we’re practically at the one-year mark of socially distanced life. Children are fatigued by distance learning. Teaching virtually and work-from-home professionals alike have “online meeting fatigue.” Families at home 24/7 have what you might call “cabin fever fatigue.” Merely uttering the phrase “the new normal” is enough to induce eye-rolling in most people.
