Printers and Authorized Printer Repair | Stratix
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Printers and Authorized Printer Repair 

Fact Sheet

Businesses need compact, rugged, and nimble mobile printers for producing documents, receipts, labels, and more. But managing and maintaining printers adds another layer to the long list of tasks that internal IT teams juggle. Printers can be a security risk, so they must be included in comprehensive endpoint management. They also require constant attention to ensure they have the right amount of supplies, such as ink, paper, and labels. 

With decades of experience in mobile printing, Stratix can help you find the right printers for your workflows and maintain them with our industry-leading support—including authorize repair and management of a spare pool of devices that can be deployed overnight. 

Our Partners 

Stratix has relationships with the top printer manufacturers, which means our in-house experts know their strengths and how they can best be leveraged in your organization. 

Stratix Enterprise Mobility Services 

  • Solution Design 
    Our certified solution architects will study your workflows and goals to help you choose the right devices and services to get you where you need to go. 
  • Procurement 
    We source what you need, get preferred pricing, and ensure equipment arrives on time, on budget, and out-of-the-box ready. 
  • Deployment
    We’ve built the industry’s most advanced, high-speed Mobile Integration Center to provision, kit, configure, and deploy your mobile devices, software, and accessories—regardless of how many you need—on time and on budget. 
  • Print Supplies Provider 
    We manage your print supplies inventory, so you never run out or have to worry about who to call for print cartridges, paper, labels, RFID tags, and more. 
  • Repair 
    Stratix can repair and refurbish printers or manage the process through an OEM. Equipment is quickly and seamlessly returned to your spare pool inventory, keeping overall investment as low as possible. 
  • Spare Pool 
    We oversee your stock of reserve equipment and its break/fix status so there are enough replacements on hand. Our logistics team configures and sends replacements overnight and ensures that the broken device comes back for evaluation, repair, or replacement. 
  • Asset Management 
    Stratix’s proprietary itrac360 platform pulls data in real-time for a comprehensive view of your entire mobile technology environment. That includes spare pool levels, order tracking, asset location, help desk incidents, repair history, and more—going far beyond simple reporting. 
  • Unified Endpoint Management 
    Printers are an often-overlooked security risk. Our Unified Endpoint Management solutions manage all devices from one platform—preventing attacks, blocking bad actor access, and constantly scanning for security threats. 

Why Stratix

As North America’s premier enterprise mobility specialist, Stratix focuses exclusively on mobility services and has over three million devices deployed. We’re a single point of contact with best-in-class customer ratings that can ensure you always have a ready-to-go spare pool of devices available. Our Advanced Exchange team quickly deploys equipment wherever it needs to go to keep downtime to an absolute minimum.