Mobile Device as a Service Helps Manufacturer Standardize Mobile Operations and Control Mobile Costs

To grow, a global equipment manufacturer had to re-engineer mobile from the ground up

The Challenge 

Taking an uncoordinated, opportunistic approach to mobile left a market-leading global manufacturer with a critical need to standardize its mobile systems, technology, software, and suppliers across its 140 manufacturing plants.  

The Ask 

Implement a consistent, standardized approach that would unite the plants’ different devices, management platforms and support scenarios to control cost. 

• Minimize the need for the enterprise’s limited IT staff to be involved with mobile 
• Add predictability to mobile’s capital expense outlook 
• Minimize risk across mobile’s rapidly changing landscape 
• Create a way to track asset performance and mobility spend across the enterprise 

The Solution 

Mobile Device as a Service (DaaS) from Stratix replaced the company’s unpredictable mobile spend with easy-to-understand per-device pricing. This simplified approach capped the company’s mobile spend, based on the devices in use at the moment. 

• A single, supplier-financed Master Service Agreement spanned mobile devices, deployment, service and repair, support, administration and application/software management 
• Lifecycle Management Services simplified the technology refresh cycle, minimizing risk 
• Pre-negotiated pricing and multiple financing options added flexibility to the cost of mobile 
• Device retirement triggered cash-back bonuses to defray future mobile purchases 

The Result 

Working with Stratix, the company deployed 20,000+ managed mobile devices across 140 locations worldwide in less than 90 days. 

• Implemented a standardized approach mobile across a global enterprise 
• Gained control and predictability over mobility spend 
• Slashed downtime from lost, stolen and broken devices 
• Managed mobile assets and licenses in real-time