Fortune 500 Insurance Group
Case Study
Complete mobility management services to support a 24/7, mobile business.
Challenge
Insurance is a 24/7 mobile business. This industry leader’s mobile workforce relies on a wide variety of mobile devices for servicing customers, selling, adjusting, and conducting timely inspections. The company needed to ensure its mobile professionals are equipped at all times with the right tools and access to the right information delivered in a highly secure and reliable environment.
Solution
The insurance group turned to Stratix to engage all aspects of our complete enterprise mobility management offering, including device deployment and ongoing end-user support and help-desk. The Stratix Encompass platform provides the insights required for timely problem resolution, which has driven efficiencies and improved the mobile user experience.
Insights
Delivering a superior user experience, Stratix was able to inspire mobile solutions adoption with the insurance company’s older, more reluctant users.
