Barcode Verifier Service Request

Need Help with Your Barcode Verifier?

Complete the form below and tell us about the issues you are having. Your request will be logged immediately, and a follow-up email will be sent with RMA information.

Please note that Stratix recently instituted a new streamlined packaging standard for the Xaminer Pro series, designed to reduce shipping costs while still maintaining the required protection during the shipping process. Your Xaminer Pro will be returned to you with the new packaging and the discontinued packaging will be discarded. This does not apply to the Xaminer eZ-2D model, which must ship in their carrying cases.

For additional questions, or to follow up on a request, you can reach us at: 1-800-883-8300

*Please note that incomplete or incorrect information may delay your request.