Global Managed Services
Stratix designs, deploys, manages, and supports end-to-end mobile technology solutions for business, healthcare, and education. With our industry-leading expertise and resources, you get just one hand to shake and everything you need to maximize your technology investments.
Explore our services. Click on any area of our services wheel to learn more about that service.
Explore our services. Click on service title to learn more about that service.
Powered by itrac360
Our itrac360 platform gathers real-time data from multiple systems and provides you visibility, dashboards, and alerts for all your assets with a comprehensive view of the lifecycle details of every device—from spare pool levels, repair history, order tracking, asset location, help desk incidents, and more.
Telecom Expense Management
Our Telecom Expense Management (TEM) services monitor, analyze, and manage, your various wireless, wireline, and cloud services to gain better control of your organization's spending and implement optimization strategies to reduce costs.
Device Lifecycle Services
Our comprehensive resources, scale, and knowledge ensure that every stage in the life of your enterprise mobility program—from procurement and setup to repairs and retirement—is efficient, effective, and economical.
Plan
Our solutions architects take the time to understand end users' needs and pain points to draft a winning mobility blueprint that lays out what your solution will do and how it will be managed and supported to achieve your desired business outcomes.
Recycle
Our ITAD services safeguard your company, ensuring you get the greatest ROI from your devices. We responsibly recycle, prioritizing sustainability using buy-back programs, eco-friendly secure device recycling, refurbishment, and certificates of destruction, all through a single point of contact to seamlessly manage, track, and report on all your devices.
Create
Our Specialty Products Group designs mobile accessories, carrying cases, and enclosures that are purpose-built for specific end users' needs and workflows—from complex custom components to adding your company's branding elements.
Procure
We have the partner relationships and buying power to get you the right devices at the best prices, ensure all components arrive on time, and are out-of-the-box ready. We review your data plans so you're getting the most for your money.
Secure
Our expert team continuously protects all your mobile endpoints, including patching, updates, and 24/7 support. We also ensure seamless Unified Endpoint Management (UEM) enrollment and advanced containerization for heightened security and efficiency.
Repair
We are ISO certified and recognized for our service and repair quality assurance and management, so you can rest assured that when Stratix facilitates your repairs in-house or via a third party, they will be done quickly, accurately, and then seamlessly placed back in your spare pools.
Deploy
We have the industry's most advanced, high-speed integration facilities, equipped with state-of-the-art proprietary tools, to ensure rapid, accurate, and repeatable mobile technology deployments delivered to users anywhere and ready to go out of the box.
Manage
Our extensive logistics management expertise, combined with our precision and speed, means we can accelerate replacement device turnaround time from managed spare pools to the end user in as little as 24 hours.
Technical Support
Our 24/7 remote support, with high First-Call Resolution (FCR) and industry-leading Net-Promoter Score (NPS) ratings, is backed by expert technicians to help users get back to work quickly. This reduces the churn of unnecessary repairs and provides customer-specific knowledge articles to help end users troubleshoot their unique issues.
Professional Services
Our mobility solution experts are with you at every step of your mobile journey, from planning to onboarding and day-2 support, expanding your mobility management capabilities without expanding your team by providing guidance and support that enhance your technology ROI.
Powered by itrac360
Our itrac360 platform gathers real-time data from multiple systems and provides you visibility, dashboards, and alerts for all your assets with a comprehensive view of the lifecycle details of every device—from spare pool levels, repair history, order tracking, asset location, help desk incidents, and more.
Telecom Expense Management
Our Telecom Expense Management (TEM) services monitor, analyze, and manage, your various wireless, wireline, and cloud services to gain better control of your organization's spending and implement optimization strategies to reduce costs.
Device Lifecycle Services
Our comprehensive resources, scale, and knowledge ensure that every stage in the life of your enterprise mobility program—from procurement and setup to repairs and retirement—is efficient, effective, and economical.
Plan
Our solutions architects take the time to understand end users' needs and pain points to draft a winning mobility blueprint that lays out what your solution will do and how it will be managed and supported to achieve your desired business outcomes.
Recycle
Our ITAD services safeguard your company, ensuring you get the greatest ROI from your devices. We responsibly recycle, prioritizing sustainability using buy-back programs, eco-friendly secure device recycling, refurbishment, and certificates of destruction, all through a single point of contact to seamlessly manage, track, and report on all your devices.
Create
Our Specialty Products Group designs mobile accessories, carrying cases, and enclosures that are purpose-built for specific end users' needs and workflows—from complex custom components to adding your company's branding elements.
Procure
We have the partner relationships and buying power to get you the right devices at the best prices, ensure all components arrive on time, and are out-of-the-box ready. We review your data plans so you're getting the most for your money.
Secure
Our expert team continuously protects all your mobile endpoints, including patching, updates, and 24/7 support. We also ensure seamless Unified Endpoint Management (UEM) enrollment and advanced containerization for heightened security and efficiency.
Repair
We are ISO certified and recognized for our service and repair quality assurance and management, so you can rest assured that when Stratix facilitates your repairs in-house or via a third party, they will be done quickly, accurately, and then seamlessly placed back in your spare pools.
Deploy
We have the industry's most advanced, high-speed integration facilities, equipped with state-of-the-art proprietary tools, to ensure rapid, accurate, and repeatable mobile technology deployments delivered to users anywhere and ready to go out of the box.
Manage
Our extensive logistics management expertise, combined with our precision and speed, means we can accelerate replacement device turnaround time from managed spare pools to the end user in as little as 24 hours.
Technical Support
Our 24/7 remote support, with high First-Call Resolution (FCR) and industry-leading Net-Promoter Score (NPS) ratings, is backed by expert technicians to help users get back to work quickly. This reduces the churn of unnecessary repairs and provides customer-specific knowledge articles to help end users troubleshoot their unique issues.
Professional Services
Our mobility solution experts are with you at every step of your mobile journey, from planning to onboarding and day-2 support, expanding your mobility management capabilities without expanding your team by providing guidance and support that enhance your technology ROI.
Customer
You are at the center of everything we do.
Industries
Mobility powers efficiency increases productivity and enhances customer experiences across industries to drive innovation and what’s next.
Technologies
Resources
Nonstop Mobility
Your business relies on the power and dependability of your mobile assets. You can rely on Stratix for nonstop mobility.